TERMS AND CONDITIONS
For the purpose of these terms and conditions, the following words shall have the following meanings: “Us/We” shall mean MNOchrome
“You” shall mean you, the customer (the person or organisation for whom we agree to carry out works and/or supply or materials)
TERMS AND CONDITIONS
For the purpose of these terms and conditions, the following words shall have the following meanings: “Us/We” shall mean MNOchrome
“You” shall mean you, the customer (the person or organisation for whom we agree to carry out works and/or supply or materials)
VARIATION OF TERMS
These terms and conditions may not be released, discharged, supplemented, interpreted, varied or modified in any manner except by an instrument in writing signed by our duly authorised representative and you. Our terms and conditions shall prevail over any terms and conditions used by you or contained, set out or referred to in any documentation sent to us by you. By entering into a contract with us you agree irrevocably to waive the application of any of these terms and conditions.
CURRENT INTELLECTUAL PROPERTY
1. ANY intellectual martial including, branding, designs, imagery, website material or media/text that you own must be backed up by you as MNOchrome take no responsibility in backing/saving up intellectual material prior ANY job.
HOSTING & DOMAINS
1. Please make sure that access is made available to your hosting account before a quotation is given.
2. If access to your hosting account is not made available a quotation for any job relating to website, hosting or website changes cannot be given.
3. MNOchrome will inform you if there are any issues with hosting prior ANY job begins to insure the completion date can be met by us.
4. MNOchrome will make all clients aware of expiry date notice 30 days before any domain or hosting contract export date.
5. MNOchrome take no responsibility for any loss of business, affected user experience of brought down websites due to no payment made in full for renewal of expired domain or hosting.
6. You must make MNOchrome aware 30 days in advance if you wish to terminate your annual hosting contract.
*Please note hosting contracts longer than 1 (one) year will not be subject to a refund if you wish to terminate before the paid contract agreement.
7. MNOchrome take no responsibility for any loss of business or affected user or client experience due to temporary server issues or server disruption.
8. MNOchrome take no responsibility for the loss of domain ownership due to late or no payment.
LOGO AND ANIMATION DESIGN
1. MNOchrome take no responsibility for trademarking any logo, design or imagery created by us.
2. MNOchrome own all rights to any imagery or design created for ANY client until payment for the job in question is paid in full.
PAYMENTS
1. Invoices can only be paid by cash and/or bank transfer. Bank transfers must be agreed beforehand and the transfer must be received before ANY work can start.
2. If cash is not available, card payments or bank transfer can be made in person but there will £10 administration fee cost that will be added to the invoice.
3. All payments must be made before the end date stated in the agreement (page 1). Any outstanding payments will be considered as a ‘Late Payment’. – See Unpaid Invoices for more information.
Cheques are not accepted
DEPOSITS
1. A 50% deposit must be received by us before any designer, engineer or staff member can begin work. Please note all invoices are valid for 5 working days and are subject to change if not pad within this time frame.
2. All deposits must be made in the acceptable methods stated above the ‘PAYMENTS’ section point (1.).
Please note all deposits are non-refundable.
REVIEWS
1. If Negative reviews are left on any public forum about any designers, engineers or staff member working for us or about our company in general that is contrary to what has actually taken place we reserve the right to peruse you in court for defamation and damages, we reserve the right to make this in any court.
This would apply if any part of the review is proven to be false based on written down correspondence either by invoice, email or text messages or anything written down that can be confirmed (nothing verbal).
Even if parts of the review are correct but other parts of the review prove to be inaccurate this would be classed as being defamatory towards our company and us and will have a detrimental affect on our business as people and potential clients view your review.
2. A fixed fee of £5,000 will be perused in court for any review that is left were parts or all of the review is inaccurate.
3. This also applies If the review is taken down as hundreds of people view our website and public forms each day and the review would have already had a negative effect. Please therefor be mindful when leaving negative reviews online to make sure they are accurate.
UNPAID INVOICES
1. If invoices are not paid on confirmed dates agreed on either the invoice or ANY monochrome agreement or email agreement it will be considered to be a late payment and a late payment fee of 65% of the booking is applied immediately.
2. If invoices are still not paid after the initial ‘late payment fee’ the customer will be a charge 10% daily charge daily until the invoice is paid.
3. If under “terms” on the invoice there is no reference made stating if the terms on the invoice relating to unpaid invoice charges apply, these terms will automatically be applied.
COURT PROCEDINGS
1. In the unfortunate event that a court claim is submitted to recover unpaid invoices a standard £400 charge will be added to the claim if a claim in submitted.
2. This would be to cover costs that would be associated in preparing the case such as taking time off and/or gathering documents to serve on all parties.
3. These terms and conditions are a legal document and by agreeing for our designers, engineers/staff to carry out any work for you which you authorised means you accept the terms and conditions stated above, this also covers if the designers, engineers/staff carries out multiply jobs for the same customer with making further reference to it by text message, I also reserve the right to apply these terms and conditions in regards to interest and court proceedings on unpaid invoices rather then the terms stated on the signed invoice at the time of the job.
Thank your for your business and we look forward to working with you
These terms and conditions may not be released, discharged, supplemented, interpreted, varied or modified in any manner except by an instrument in writing signed by our duly authorised representative and you. Our terms and conditions shall prevail over any terms and conditions used by you or contained, set out or referred to in any documentation sent to us by you. By entering into a contract with us you agree irrevocably to waive the application of any of these terms and conditions.
CURRENT INTELLECTUAL PROPERTY
1. ANY intellectual martial including, branding, designs, imagery, website material or media/text that you own must be backed up by you as MNOchrome take no responsibility in backing/saving up intellectual material prior ANY job.
HOSTING & DOMAINS
1. Please make sure that access is made available to your hosting account before a quotation is given.
2. If access to your hosting account is not made available a quotation for any job relating to website, hosting or website changes cannot be given.
3. MNOchrome will inform you if there are any issues with hosting prior ANY job begins to insure the completion date can be met by us.
4. MNOchrome will make all clients aware of expiry date notice 30 days before any domain or hosting contract export date.
5. MNOchrome take no responsibility for any loss of business, affected user experience of brought down websites due to no payment made in full for renewal of expired domain or hosting.
6. You must make MNOchrome aware 30 days in advance if you wish to terminate your annual hosting contract.
*Please note hosting contracts longer than 1 (one) year will not be subject to a refund if you wish to terminate before the paid contract agreement.
7. MNOchrome take no responsibility for any loss of business or affected user or client experience due to temporary server issues or server disruption.
8. MNOchrome take no responsibility for the loss of domain ownership due to late or no payment.
LOGO AND ANIMATION DESIGN
1. MNOchrome take no responsibility for trademarking any logo, design or imagery created by us.
2. MNOchrome own all rights to any imagery or design created for ANY client until payment for the job in question is paid in full.
PAYMENTS
1. Invoices can only be paid by cash and/or bank transfer. Bank transfers must be agreed beforehand and the transfer must be received before ANY work can start.
2. If cash is not available, card payments or bank transfer can be made in person but there will £10 administration fee cost that will be added to the invoice.
3. All payments must be made before the end date stated in the agreement (page 1). Any outstanding payments will be considered as a ‘Late Payment’. – See Unpaid Invoices for more information.
Cheques are not accepted
DEPOSITS
1. A 50% deposit must be received by us before any designer, engineer or staff member can begin work. Please note all invoices are valid for 5 working days and are subject to change if not pad within this time frame.
2. All deposits must be made in the acceptable methods stated above the ‘PAYMENTS’ section point (1.).
Please note all deposits are non-refundable.
REVIEWS
1. If Negative reviews are left on any public forum about any designers, engineers or staff member working for us or about our company in general that is contrary to what has actually taken place we reserve the right to peruse you in court for defamation and damages, we reserve the right to make this in any court.
This would apply if any part of the review is proven to be false based on written down correspondence either by invoice, email or text messages or anything written down that can be confirmed (nothing verbal).
Even if parts of the review are correct but other parts of the review prove to be inaccurate this would be classed as being defamatory towards our company and us and will have a detrimental affect on our business as people and potential clients view your review.
2. A fixed fee of £5,000 will be perused in court for any review that is left were parts or all of the review is inaccurate.
3. This also applies If the review is taken down as hundreds of people view our website and public forms each day and the review would have already had a negative effect. Please therefor be mindful when leaving negative reviews online to make sure they are accurate.
UNPAID INVOICES
1. If invoices are not paid on confirmed dates agreed on either the invoice or ANY monochrome agreement or email agreement it will be considered to be a late payment and a late payment fee of 65% of the booking is applied immediately.
2. If invoices are still not paid after the initial ‘late payment fee’ the customer will be a charge 10% daily charge daily until the invoice is paid.
3. If under “terms” on the invoice there is no reference made stating if the terms on the invoice relating to unpaid invoice charges apply, these terms will automatically be applied.
COURT PROCEDINGS
1. In the unfortunate event that a court claim is submitted to recover unpaid invoices a standard £400 charge will be added to the claim if a claim in submitted.
2. This would be to cover costs that would be associated in preparing the case such as taking time off and/or gathering documents to serve on all parties.
3. These terms and conditions are a legal document and by agreeing for our designers, engineers/staff to carry out any work for you which you authorised means you accept the terms and conditions stated above, this also covers if the designers, engineers/staff carries out multiply jobs for the same customer with making further reference to it by text message, I also reserve the right to apply these terms and conditions in regards to interest and court proceedings on unpaid invoices rather then the terms stated on the signed invoice at the time of the job.
Thank your for your business and we look forward to working with you
